FAQS - Crafter's Edge™

Crafter's Edge is dedicated to providing you with top notch products as well as customer service. Below are a few frequently asked questions. If you don't see an answer, fill out our Contact Form.

I have a question about my order. Who do I contact? How do I know if my online order was accepted? How long before my order ships? How can I find out if and when my order shipped? Tracking Your Shipment The email confirmation of my order looks like gobbledygook! I only received part of my online order. What is CraftersEdge.com 's back-order procedure? I purchased an item at full price and now would like to exchange it for the same product to get the online special price. Is this possible? May I place an order with a CraftersEdge.com Customer Service Representative? Can I place a wholesale order online at CraftersEdge.com? I'm afraid to use my credit card for online shopping. Is CraftersEdge.com a secure website? Does CraftersEdge.com accept PayPal? Does CraftersEdge.com accept Gift Cards? Can CraftersEdge.com Ship to a P.O. Box? Can CraftersEdge.com ship to an APO/FPO address? I'd like to place an order for CraftersEdge.com products, but I need it shipped outside of the United States. Can you help me? I cannot add to shopping cart. What should I do? Does CraftersEdge.com use cookies? Will any web browser work at CraftersEdge.com?

Have questions? Crafter's Edge is happy to help!

Call at 877.897.7575, Monday through Friday, 7:30 AM - 4:00 PM, AZ MST/GMT-7. Or send us an email through our Contact Form.

Create Something Amazing!

Our dream at Crafter's Edge™ is to provide high quality products that help our customers achieve their dreams. We believe that taking some time to create and build is healthy and good for the soul. Our fabric cutting dies are made with extra loving care and the amazing thing is that the process of creating these crafty fabric and sewing arts tools has helped us keep our own dreams alive. We are committed to the power of creativity, the boundless benefits of handmade crafts and ensuring that our products provide value, quality results and everlasting dreams.

The Crafter's Edge Family

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