FAQS - Crafter's Edge™

Crafter's Edge is dedicated to providing you with top notch products as well as customer service. Below are a few frequently asked questions. If you don't see an answer, fill out our Contact Form.

I have a question about my order. Who do I contact? How do I know if my online order was accepted? How long before my order ships? How can I find out if and when my order shipped? Tracking Your Shipment The email confirmation of my order looks like gobbledygook! I only received part of my online order. What is CraftersEdge.com 's back-order procedure? I purchased an item at full price and now would like to exchange it for the same product to get the online special price. Is this possible? May I place an order with a CraftersEdge.com Customer Service Representative? Can I place a wholesale order online at CraftersEdge.com? I'm afraid to use my credit card for online shopping. Is CraftersEdge.com a secure website? Does CraftersEdge.com accept PayPal? Does CraftersEdge.com accept Gift Cards? Can CraftersEdge.com Ship to a P.O. Box? Can CraftersEdge.com ship to an APO/FPO address? I'd like to place an order for CraftersEdge.com products, but I need it shipped outside of the United States. Can you help me? I cannot add to shopping cart. What should I do? Does CraftersEdge.com use cookies? Will any web browser work at CraftersEdge.com?

Have questions? Crafter's Edge is happy to help!

Call at 877.897.7575, Monday through Friday, 7:30 AM - 4:00 PM, AZ MST/GMT-7. Or send us an email through our Contact Form.